Shipping policy

At NAUSHNOVA, we aim to deliver your order safely and on time across India.

Order Processing

Orders are usually processed and dispatched within 1–3 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

• Standard Shipping: 5–7 business days
• Remote Areas: Delivery may take a few additional days depending on the location.
• Delivery timelines may vary during sales, festivals, holidays, or unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Order Tracking

Once your order has been dispatched, you will receive the tracking details through your registered contact information. You can use the tracking information to follow your shipment.

Delivery Delays

While we work with reliable courier partners, delivery delays may occasionally occur due to weather, high order volumes, public holidays, or other circumstances beyond our control.

Incorrect Address or Contact Details

Please ensure that your shipping address and contact details are correct before placing your order. NAUSHNOVA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible with your order number and an unboxing video so we can assist you.

For any shipping-related questions, please contact our customer support team.